From construction companies to insurance agencies, startups to service providers—businesses rely on Citrus for reliable, full-time virtual employees.
Citrus provides full-time employees trained to plug into your workflows, so you can delegate with confidence and scale with ease.
Manage calendars, inboxes, documents, SOPs, and internal coordination across tools like Slack, Zoom, and Google Workspace.
Prospect leads, manage outreach, book calls, and update CRMs like HubSpot or Salesforce.
Coordinate vendors, manage procurement, organize reports, and maintain internal databases.
Download carrier data, create COIs, track renewals, and assist agents with backend operations.
Answer client calls, send COIs, manage renewals, and handle CRM or support ticket updates in real-time.
Track project tickets, update task boards, follow up with dev teams, and create progress reports.
Handle COIs, subcontractor follow-ups, permit tracking, and field coordination via email/calls.
We build roles around your industry, tools, and needs, whether hybrid or specialized.
We offer 25+ distinct remote roles in operations, customer support, marketing, and admin. Our full-time employees are trained, supervised, and integrated directly into your business—just like in-house hires.
Manage calendars, showing schedules, and client follow-ups—at scale.
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Answer client calls, manage COIs or renewals, and log support tickets.
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Manages your calendar both at work and outside of it
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Support C-level leadership with research, communication, calendar, and reporting.Book a Call
Handle post scheduling, ad campaigns, engagement reports, and basic content updates.
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Track expenses, log payments, organize invoices, and prepare financial reports.
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Find leads, run outreach, qualify prospects, and schedule discovery calls.
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“Citrus Assistants has been an absolute game-changer for our team at FilterKing. As a Customer Success Manager, my focus is on ensuring our clients are always taken care of, and Citrus Assistants has helped us do just that, more efficiently and effectively. The administrative support we receive allows us to focus on what matters most: building relationships and growing our business.
The team at Citrus is professional, reliable, and consistently delivers high-quality assistance. From handling our customer inquiries to managing data and coordinating internal processes, they’ve truly become an extension of our own team. What sets them apart is their attention to detail and their proactive approach to solving problems before they even arise. I can’t imagine running our operations without their support now. Highly recommend them to any business looking to streamline operations and improve productivity!”
“Choosing to work with Citrus Assistants has been one of the most impactful decisions for our company. As a CEO in a rapidly growing startup, managing multiple responsibilities is part of the job, and Citrus Assistants has been the perfect partner in handling our daily administrative needs. Their team provides flawless support, efficiently managing everything from client communications.
What truly sets them apart is their unwavering professionalism and dependability. We no longer worry about missed deadlines or incomplete tasks, as they consistently deliver with attention to detail and care. Thanks to their dedication, we’ve been able to focus on growing our business, knowing our administrative functions are in capable hands. For any company looking to enhance operations and fuel growth, I wholeheartedly recommend Citrus Assistants”
“We’ve been working with Citrus Assistants for a while now, and I can confidently say they’ve saved us more time than I expected. As an insurance firm, there’s always a mountain of paperwork, client interactions, and administrative duties to juggle. Citrus Assistants handles it all—efficiently and professionally.
What really impressed me was how quickly they understood the ins and outs of our business. They’re not just ticking off tasks—they’re thinking ahead, anticipating our needs, and ensuring things run smoothly without constant oversight. The team is proactive, reliable, and has an excellent work ethic. Thanks to them, we’re able to focus on what really matters: serving our clients and growing the business. I couldn’t recommend them enough.”
Yes. Each Citrus employee works exclusively with your company during their contracted hours. You get a full-time team member, not a task-sharer or a rotating assistant.
You choose! Most Citrus employees work a fixed 8-hour shift aligned to your U.S. time zone. We operate globally, so we can accommodate any time zone you require.
Most of our clients use Slack, Zoom, email, or WhatsApp. We’re flexible, your employee will use whatever communication tools your team already works with.
Citrus hires top talent—college-educated professionals from Pakistan with fluent English and experience in customer support, admin, sales, and operations. Every employee goes through a vetting process and is trained, monitored, and supported internally.
Absolutely. Our remote employees work with clients across the U.S., Canada, UK, and beyond. As long as communication is in English (or defined upfront), location isn’t a barrier.
We offer free replacements during your service. If something isn’t working out, your Customer Success Manager will help troubleshoot and arrange a replacement quickly.
All Citrus employees use Hubstaff for live activity tracking. You receive detailed weekly timesheets, productivity summaries, and real-time transparency on what’s being worked on.
Yes. From CRMs like Salesforce and HubSpot to platforms like Trello, ClickUp, or QuickBooks—our employees are trained to adapt to your tools.
Yes, but it’s custom. Our standard plan offers 8 hours/day, 5 days/week per employee. For extended coverage (e.g., 16/5, 24/7), just let us know, we’ll customize a team structure to support it.
You’ll have a dedicated Customer Success Manager from day one. They’ll handle onboarding, performance feedback, troubleshooting, and any adjustments you need throughout the relationship.
Yes. Once we shortlist the best candidates for your role, you’ll have the opportunity to meet them before we finalize the match. We want you to feel confident in your hire from the very beginning.
With our team, we’ll walk you through everything, no pressure.
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Automate. Delegate. Elevate.
We help you scale your business with fully managed, full-time remote employees, so you can focus on growth, not admin.
But First, Let’s Clear the Air.
The idea that you have to struggle through admin chaos to grow your business? That’s a myth. We’re here to change that, with support that’s tailored, proactive, and human.
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